Charles Cook was anxious and restless. He found it hard to concentrate. When he sat down, he could never relax, so he got up frequently to pace the floor, to get a drink of water, to check the time or to look out the window. Cordial and friendly, Charles was the type of person who made you feel that, in him, you really had someone who cared about you and your problems.

“Give me a call–anytime,” he would say cheerfully to everyone visiting his office. Or, “You’ve got to come over to the house and tell me more about it.”

Some people took him up on his offers of hospitality. And there was the rub! His friendliness was an act. He didn’t really mean for business associates to call him–let alone drop in at his home. He was just making conversation. [Read more…]