Rescare Quizzes & Trivia
In the past few days you have undergone extensive webEx training on “World class customer service". Do you believe that you understood all we covered and you are better placed to get the job of your dreams?...
Questions: 10 | Attempts: 2599
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Sample QuestionWhat are 3 characteristics of World Class Customer Service? (Choose all that apply.)
ResCare is a unique company that offers a wide variety of human interaction services, which includes vocational training. There are a lot of ways that you can prevent workplace aggressiveness and the knowledge you have about them...
Questions: 10 | Attempts: 1949
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Sample QuestionWhat are the two myths about workplace violence? (Select 2 answers.)
To be completed after the "Embracing Diversity" webex session.
Questions: 10 | Attempts: 1853
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Sample QuestionWhat are some of the reasons that workplace diversity is important? (Choose only one answer.)
Rescare Questions & Answers
What are some things you should focus on during the R phase (Relate with Rapport) of the reach Interview Plan?
Be sure you are prepared before the meeting
Give a warm welcome
Build a positive emotional connection and put the customer at ease
What should you do if the situation moves beyond the Anxiety Level and you feel harm is imminent?
Notify responsible management to assess and respond to the situation. Focus on protection - get yourself and others to safety. Get help - have a pre-arranged signal to notify others when you need assistance.
Which of the following are true about E + L = M?
The thoughts and words we use filter into our unconscious mind and affect our unconscious behavior Positive words can boost energy levels
To be completed after the "It's About Time!" webex session.
Questions: 10 | Attempts: 1041
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Sample QuestionWhat are the Three Governing Concepts of time management? (Choose the 3 correct answers.)
There are a whole lot of methods that people use in the path to pursuing a healthier lifestyle. The quiz will help you find out how much you know about supporting people with disabilities for ResCare Workforce services.
Questions: 10 | Attempts: 564
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Sample QuestionTrue or False: The Americans with Disabilities Act is a comprehensive civil rights law that makes it unlawful to discriminate against individuals with a disability in public and private sector employment (for businesses with15 or more employees), state and local government services, public accommodations, transportation or telecommunication.
To be completed after participating in Career Consulting 1WebEx training.
Questions: 10 | Attempts: 554
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Sample QuestionWhy is documentation important? (Check all that apply.)
To be completed after the "Arbor Training Methodology" WebEx session.
Questions: 10 | Attempts: 450
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Sample QuestionWhich of the following are elements of the ResCare Quality Way? (Choose all that apply.)
ResCare Workforce Services is a company, which offers services including education, business, and staffing. How well do you know about this manpower company? Take up the quiz below and see how much you know. All the best.
Questions: 10 | Attempts: 427
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Sample QuestionWhich statements accurately describe the purpose of vision and mission statements? (Check all that apply.)
To be completed after participating the Placement & Retention Strategies II WebEx Training session.
Questions: 10 | Attempts: 398
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Sample QuestionTrue or False: Follow-up with both the job seeker and the employer is a critical key to success in placement and retention.
To be completed after the "Facilitator Training 3 - Anatomy of an Effective Group Workshop" webex session.
Questions: 10 | Attempts: 386
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Sample QuestionThe first phase of the REACH Model includes: (Choose all that apply)
To be completed after the Interviewing & Communication Skills WebEx Training.
Questions: 10 | Attempts: 345
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Sample QuestionTrue or False: The interview is a structured discussion with job seekers to hear their work-related stories, to understand their motivations, to help them learn to become self-sufficient and to identify their strengths.
To be completed after participating in the Supervisor Module 3 - Face-to-Face Communication WebEx training session.
Questions: 10 | Attempts: 344
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Sample QuestionWhich of the following are true about communication styles? (Check all that apply.)
To be completed after the Participant-Centered Training WebEx Session.
Questions: 10 | Attempts: 336
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Sample QuestionWhat are some of the benefits of participant-centered training?
To be completed after participating in the Supervisor Module 2 WebEx session.
Questions: 10 | Attempts: 313
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Sample QuestionWhat are some things a supervisor can do to make customer service a top priority? (Check all that apply.)
To be completed after the Career Assessment & Planning WebEx Session.
Questions: 10 | Attempts: 290
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Sample QuestionThe case manager's role in the assessment process is to: (Choose all that apply.)
To be completed after the Placement & Retention Strategies I WebEx training session.
Questions: 10 | Attempts: 271
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Sample QuestionTrue or False: From the moment someone comes into the system, emphasis must be placed on employment and retention by all workforce associates.
To be completed after the Managing for Outcomes webex session.
Questions: 10 | Attempts: 239
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Sample QuestionWhat is delegation? (Check all that apply.)
To be completed after COB Form training.
Questions: 10 | Attempts: 41
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Sample QuestionThe COB Form database application is accessible from which website(s)?
To be completed after the PTS Module 1 WebEx Training Session.
Questions: 10 | Attempts: 13
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Sample QuestionData collection and performance reporting complies with which ResCare Quality Way?
To be completed after the PTS Module 2 WebEx Training Session.
Questions: 10 | Attempts: 10
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Sample QuestionThe PTS database is accessible from which website(s):
